Owasso Home Security Services : Security Service
Good morning this is Keets with good security here in Tulsa Oklahoma this morning we’re going to be talking about the ethics of sales in the general aspect of the term of sales. What I’ve encountered as people would come into my home and sell in vacuums and or windows or you know all kinds of various devices. You know the one thing that I have always wanted to do when I was in people’s homes regarding their security systems was to make sure that when we get into the home it’s a matter of ethics to make sure that whatever we do is going to be. On the up up and up and make sure that it’s not necessarily a high pressure sales situation in our industry. The security industry that is people are getting security systems you know not because of I guess you get luxury type product but it’s a Morisseau a demand of the need because you’ve had a situation as far as security is concerned Owasso Home Security Services.
Recently there’s been a rash of burglaries in East Tulsa area people breaking in throughout the day. You know actually kids breaking in three kids breaking into homes. And as they break into homes they.
You know in the trash and the entire house and everything so therefore it’s not necessarily a you know high pressure situation for us when we get in people’s homes. It’s important that we are on the up and up. We have all the licensing necessary in order to be able to do the proper job. So therefore all of our technicians and sales reps and even you know those in the office the actual licenses you have to have in order to be able to be in the industry. What’s important is when you get into people’s homes to make sure that you know we wear the right apparel that our logo and everything is on the front of our shirt our vehicles and so therefore when we you know it’s obvious that who we’re working for. And as you get into homes here you’ll find out when you talk to people that you don’t want to be pressured into making a decision. You know one witness security comes into your house you will ask you what your security needs are and then allow you to be able to determine or help us help you decide what was best for your home Owasso Home Security Services.
So therefore when we are talking about security systems find out how many doors you have.
Owasso Home Security Services It’s important to know that we’re not going to try to oversell you because you can get more than what is necessary. I mean you can contact all your doors and windows and put glass breaks in and smoke detectors you know water centers. I mean you can get anything and everything like to have. But it’s important to make sure that you don’t get too much. So therefore at Witness Security we try to make sure that we cover what is needed and within the budget that you have. And
the other one is going to know that budget as it is the person we’re talking to. So it’s I think as we talk about the security systems that you need in your home and we just ask you the simple basic crap practices you know we don’t do credit checks and that’s one thing that I don’t think is necessary to credit checks. You can get have for a small purchase.
I mean for a large purchase such as a house or a car credit checks are probably a priority. It’s a very large purchase Owasso Home Security Services.
But in the aspect of a security system it’s a pretty small purchase so there’s no need for it to do any kind of a credit check. And another thing I don’t like to have in mind I have no regards to any kind of an agreement. You know you have agreements for your home and you bring agreements for your vehicles but I don’t think you need to have agreements for anything other than that when it comes to purchasing. So therefore when security doesn’t require any kind of an agreement I think it’s important if you’re going to be in the service industry that you provide 24/7 tech support. So therefore in the event that there is any kind of a need it happens throughout the night or at the weekend or the holiday. You should be able to pick up the phone you should be able to get a hold of somebody to be able to grasp whatever situation that may arise. That’s why witness security we provide 24/7 tech support also in our industry. It’s important in you know the security industry has to be able to not just provide 24/7 tech support but monitoring that is going to be top notch. So therefore as the no alarm goes off you should get a response within no less than 30 seconds the alarm going off we should be able to get a phone call these things are important and when it’s doing with life safety and you know the alarm goes off somebody needs to get a phone call right away to be able to determine whether or not the police need to be dispatched or not Owasso Home Security Services.
And I think as far as the ethics in sales in general it’s important to be able to allow the customer to be able to decide exactly what they need. And then you put everything out on the table and allow them to make a decision. Frequently when I get into homes and talking to customers we just simply ask the basic questions what’s necessary put them put everything together on a quote e-mail to do them and they’re able to look it over sometimes and make a decision right away because it’s they don’t have time to mess with it a second time. And sometimes husband or wife need to be able to talk it over and decide what they need to do best and look at their budget. And then they get a call back. I think it’s important to be able to provide that flexibility so that people don’t feel as if they are being pressured in that witness security. You know in order for us to be able to take care of a consumer we need to have a client for at least six months. So it’s very important for us to make sure that when somebody comes onboard and we start taking care of them that we have them for six months before we can break even. And with that in mind we’re very careful about who we allow who we decide to take on as a customer. And it also makes it to where the customer is careful about making the decision as well. And I think it’s important to be able to put everything out on the table for their customer to be able to make that determination on their own rather than trying to twist their arm.
Owasso Home Security Services And when it’s security you know it’s more than just providing security for people’s homes. I think it’s more important to be able to provide friendships that they can rely on. They have future questions about various things that may take place with their alarm system. So that way we can take care of their individual needs as it as individuals rather than just another number. So as far as ethically speaking here and as far as sales we try to make sure that everything’s on the up and up. We don’t do any kind of a credit check we just to recap everything no credit checks no contracts 24/7 monitoring 24/7 tech support. And if there’s ever any time when you have a need or a question I think it’s important to be available is Witness Security. Tulsa Oklahoma even reaches on the web to witness LLC dot com. And also you can catch us at 9 1 8 2 8 9 0 8 8 0. That’s Keith with Witness Security 9 1 8 2 8 9 0 8 8 0. Thank you